Engaging Citizens: A Game Changer for Development?
Recent events have shown that the relationship between government and citizens is in need of repair. In just the last few years, we have witnessed calls from all over the world, from the Arab Spring and Occupy Wall Street to the Open Government Partnership, for governments to become more open, accountable and responsive by deepening their engagement with citizens. As a result, interest in citizen engagement programs for effective development has gained momentum. At the same time the World Bank Group, which has long recognized the role of citizen engagement in improving development results, has developed a strategic approach to mainstreaming citizen engagement in its operations. This MOOC has been developed to explore what is meant by citizen engagement and how it can be used to enhance development impact.